Shipping FAQ’s

Where do you ship from?

Montreal, Quebec, Canada.

What shipping service do you use? 

Canada Post.

Can I get rush shipping?

Yes, for an additional shipping fee. Always ask before ordering to see if we can accommodate your timeline.

What determines shipping fees?

Canada Post is our shipping overlord. A $2 button counts as an item, and therefor requires Small Packet shipping.

If you’re ordering many items, feel free to send an email and make sure you get an accurate shipping fee.

What if I don’t have a mailbox?

Customers are responsible for leaving a shipping note for curriers to hide packages on their porch.

Is there a tracking number for my order?

Tracking only comes with Express Shipping.

We require all orders over $50 to use tracked shipping, which is a standard fee of $18 for all orders. We cannot guarantee the location or arrival of your package without a tracking number.

When can I expect my order?

Clothing & accessories have different production times. Some orders are ready to go in 1-2 weeks, some take longer to produce due to printing and details. Check the production time on the listing, and then add shipping time as such:

Canada 1-2 weeks

USA 2-3 weeks

International Mail 3-5 weeks.

Can I get my order faster?

With a rush production fee of $20/week, maybe. Email us first.

With an upgrade to Express Shipping, yes.

Why? We are a one-person business.